Hello Bag respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or purchase from our website.
1. Information We Collect
When you interact with Hello Bag, we may collect the following information:
- Personal Information: Name, phone number, email address, billing/shipping address.
- Payment Information: Secure payment details when you make a purchase.
- Browsing Information: IP address, device type, browser type, and pages visited.
- Order Details: Products purchased, preferences, and delivery information.
2. How We Use Your Information
We use your data for:
- Processing and delivering your orders.
- Providing customer support.
- Sending order confirmations and shipping updates.
- Improving our website, services, and product offerings.
- Marketing promotions, discounts, and new arrivals (if you subscribe).
3. Sharing Your Information
Hello Bag does not sell or rent your personal data to third parties.
We may share limited information with:
- Delivery Partners – for shipping your order.
- Payment Gateways – to process secure transactions.
- Service Providers – who help us manage our website and customer service.
4. Data Security
We use secure encryption and industry-standard measures to protect your personal and payment information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize recommendations. You may disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
As a Hello Bag customer, you have the right to:
- Access and update your personal information.
- Request deletion of your account or data.
- Opt-out of promotional emails and SMS at any time.
7. Third-Party Links
Our website may contain links to third-party sites. Hello Bag is not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from children under 13.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.