Welcome to Hello Bag. By accessing and purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
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These Terms & Conditions apply to all users of the Hello Bag website.
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We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Products & Pricing
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All handbags and accessories displayed on our website are subject to availability.
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Prices are listed in Bangladeshi Taka (BDT) and may change without prior notice.
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We make every effort to display product details (size, color, material) accurately, but slight variations may occur due to photography and screen resolution.
3. Orders & Payments
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Orders are confirmed only after successful payment or Cash on Delivery (COD) confirmation.
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We accept various payment methods including Mobile Banking, Bank Transfer, and COD (where applicable).
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Hello Bag reserves the right to cancel any order if payment is not received or if fraudulent activity is suspected.
4. Shipping & Delivery
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Delivery times may vary depending on location within Bangladesh.
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Delays may occur due to unforeseen circumstances, but we will keep you informed.
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Shipping fees (if applicable) will be mentioned at checkout.
5. Returns & Refunds
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Customers may return products under our Return & Refund Policy (refer to our Return Policy page).
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Items must be unused, in original packaging, and returned within the specified time frame.
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Refunds (if applicable) will be processed through the original payment method.
6. Intellectual Property
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All images, content, and materials on the Hello Bag website are the property of Hello Bag.
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No content may be copied, reproduced, or used for commercial purposes without prior written consent.
7. Privacy Policy
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Your personal information is protected under our Privacy Policy.
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We do not share customer details with third parties except as required to process your order.
8. Limitation of Liability
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Hello Bag is not responsible for delays, damages, or losses caused by courier services.
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We are not liable for any misuse of products after purchase.
9. Governing Law
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These Terms & Conditions are governed by the laws of Bangladesh.
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Any disputes will be subject to the jurisdiction of Bangladeshi courts.